PRICING
Managed IT Services Pricing
Simple, Secure, Scalable IT – Built on Microsoft 365
Choose the right level for your organisation. Every client starts with ITO Secure as the modern security baseline.
ITO Secure
Enterprise grade security & proactive IT support
£50
per user / month + VAT
Minimum 5 users
- 24/7 proactive monitoring & support
- Cyber security monitoring & threat detection
- Microsoft 365 security hardening (best practices)
- Microsoft 365 data backup
- Advanced email security & phishing protection
- Security awareness training & simulations
- Dark web monitoring
OUTCOMES
- Stronger cyber protection
- Fewer IT surprises
- Reduced risk of downtime & data loss
ITO Growth
Strategic IT leadership for growth, efficiency & scale
£85
per user / month + VAT
Minimum 10 users
£100 – £120 for accelerated growth
- Everything in ITO Secure
- Technical Alignment Manager (TAM)
- Virtual CIO (vCIO) & strategic IT roadmap
- Quarterly productivity & automation reviews
- Extended weekend support (9am-5pm)
- Premium response times (enhanced SLAs)
OUTCOMES
- IT aligned with business goals.
- Better forecasting, fewer surprises
- Improved productivity & efficiency
Quick Comparison
Proactive monitoring & support
24/7 cyber monitoring
TAM + vCIO strategy
Premium SLAs & weekend cover
Cyber Security
Block threats before they hit
- Stop phishing and malware before they reach your inbox
- Secure logins from unauthorised access
- 24/7 monitoring, issues handled while you sleep
Backups & Recovery
Roll back in minutes, not days.
- Recover emails, files and SharePoint data fast
- Protection from accidental deletion and ransomware
- Regular restore tests, for peace of mind!
Microsoft 365
Tidy, secure and easy, work without friction.
- Industry best-practice security policies, applied for you.
- Safe sharing and access, only for the right people
- Less admin, fewer headaches
Productivity & Automation
Remove repetitive tasks, Speed up work
- Turn manual steps into one-click flows
- Standardised processes, protection, things don't get missed
- Quarterly reviews, find new time-savers
You don’t just get support – you get leadership! Two roles work together to keep your IT on track and aligned to your goals.
Technology Alignment Manager (TAM)
Constantly reviewing, refining and future-proofing your IT setup — so you get fewer problems and smoother days.
- Regular checks against proven standards library
- Finds hidden risks before they become outages
- Keeps devices, policies and permissions in good order
Virtual Chief Information Officer (VCIO)
Planning for what’s next, aligning your IT strategy to your business goals, and spotting risks before they become disasters.
- Builds a practical 12-24 month IT roadmap
- Prioritises spend on the highest-value improvements
- Translates tech into board-friendly decisions
Lower Cyber Risk
24/7 monitoring, email filtering, strong sign-in controls.
- Fewer phishing incidents and compromised accounts
- Backups mean ransomware becomes recoverable
- Audit-friendly settings for modern compliance
Less downtime, faster responses
Proactive maintenance & clear SLAs reduce interruptions.
- Issues spotted and fixed before they escalate
- Premium SLAs for urgent problems
- Weekend cover when timelines tight
Predictable costs, better decisions
Per-user pricing & Roadmap turn IT into a planned investment.
- No surprise invoices for routine support
- Quarterly reviews surface next best improvements
- Spend tied to outcomes your board cares about
Happier, productive teams
Tidy systems and smart automation remove friction.
- Safer inboxes, simpler logins, fewer tickets
- Manual steps automated in one-click flows
- Onboarding/offboarding done right, every time
We’ve got Answers
How does this reduce our risk?
We combine always-on monitoring, strict access controls, and tested backups – if something slips though its contained and recoverable
What will my team notice day-to-day?
Your team will experience faster, more reliable IT support with proactive monitoring that prevents issues before they impact productivity. Our managed IT services streamline daily operations, strengthen cyber security, and keep your systems running smoothly—so your staff can focus on their work, not their tech.
Is it compliant for our industry?
Yes. Our managed IT and cyber security services are designed around UK regulatory standards, helping businesses in Kent, London, and surrounding counties stay compliant with frameworks such as Cyber Essentials, ISO 27001, and GDPR. We implement best‑practice security controls tailored to your sector, ensuring your organisation meets both legal and industry‑specific requirements.
That’s what we deliver at IT Outcomes.
- Fast responses.
- Strategic advice.
- A human team you can actually talk to.